Seamless Front Desk & Guest Communication
Ensure guests can always reach the front desk, housekeeping, room service, or concierge without frustrating busy signals. With VoIP, multiple calls can be handled at once, reducing wait times and keeping guests satisfied.
Custom Call Routing for Faster Service
Direct guest calls to the right department instantly—reservations, housekeeping, maintenance, or management—so staff can respond quickly and efficiently. Internal extensions allow easy communication between teams without relying on personal devices.
Effortless Handling of High Call Volumes
During peak check-in and check-out times, call queues ensure guests aren’t sent to voicemail or put on endless hold. Every call stays in the system and is answered as soon as a staff member is available, keeping service levels high.
Upsell Services with Customized Hold Messages
Turn hold time into revenue by promoting spa packages, room upgrades, dining specials, or local attractions. Guests stay engaged, and your hotel increases opportunities for additional sales.
Stay Connected from Anywhere
Managers and staff can take business calls from anywhere using a softphone app. Whether you’re offsite, managing multiple locations, or handling VIP guests remotely, you stay in control without giving out personal numbers.
Reliable, Secure, and Scalable for Any Property
From boutique hotels to large resorts, our VoIP system adapts to your needs. Easily add or remove extensions, connect multiple properties, and ensure secure, high-quality communication for staff and guests alike.